> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.sayduck.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Getting Started


# Getting Started with Sayduck Platform

We know that jumping into the world of 3D can be challenging. This is why we created in-depth tutorial videos to help you. 

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### Need help?

Whenever your are in need of help, use the **Contact support** button to open our chat or access our **Help Desk** articles.

All sent messages will be stored on our end. Even if you do not get an answer right away, you can still add all your questions and get them answered directly to your email.

![](https://storage.crisp.chat/users/helpdesk/website/cae6f284ce714800/screenshot-2023-02-27-at-12384_10c1clx.png)

# Create a New Product

Click the **New Product** button, choose product type (Variants/Configurator), give it a name and hit **Create**.

**Variant product (Premium)** - One size/material products or simple material configurator (one option menu)

To learn more, check out: [Variants - What & How to use?](/en/article/variants-what-how-to-use-rbf9gz/)

**Configurable product (Business pro)** - 3D Configurator with many size/material options

To learn more, check out: [Configurator - What & How to use?](/en/article/configurator-what-how-to-use-1rmv0kc/)

![](https://storage.crisp.chat/users/helpdesk/website/cae6f284ce714800/image_zyall5.png)

### 1. Uploading 3D assets

Sayduck Platform requires you to have your own 3D assets.

**Supported upload files:**

* OBJ
* glTF
* GLB

To learn more, check out: [3D Assets - How to upload?](/en/article/3d-assets-how-to-upload-a72g5f/)

![](https://storage.crisp.chat/users/helpdesk/website/cae6f284ce714800/screenshot-2022-11-11-at-15290_1h9qjf5.png)

###### Can I use the Platform without any 3D assets?

Each customer will have a Tutorial product with pre-existing 3D assets. This product can be used to try out our features.

![](https://storage.crisp.chat/users/helpdesk/website/cae6f284ce714800/screenshot-2022-09-14-at-14355_pemlx.png)

### 2. Editing your 3D scene

Once you have uploaded your 3D model, it will be added to your **3D scene** and displayed in the 3D viewer. After this, you can choose to make changes to it. 

To learn more, check out: [3D Scene - What & How to use?](/en/article/3d-scene-what-how-to-use-ivc033/)

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If you are already familiar with this and are looking for something more, check out this 3D Configurator building video.

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### 3. Publish & Embed

When you are happy with your product, click the **Publish** button.

![](https://storage.crisp.chat/users/helpdesk/website/cae6f284ce714800/screenshot-2023-02-27-at-12570_1focym9.png)

After your publishing has been processed, you will see your **Embed 3D Viewer** options.

To learn more, check out: [Embed your products](/en/article/embed-your-products-birlgr/) 

###### In-depth embed tutorial video

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###### Advanced product building showcase

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