Getting Started with Sayduck Platform

We know that jumping into the world of 3D can be challenging. This is why we created in-depth tutorial videos to help you.

Need help?

Whenever your are in need of help, use the Contact support button to open our chat or access our Help Desk articles.

All sent messages will be stored on our end. Even if you do not get an answer right away, you can still add all your questions and get them answered directly to your email.

Create a New Product

Click the New Product button, choose product type (Variants/Configurator), give it a name and hit Create.

Variant product (Premium) - One size/material products or simple material configurator (one option menu)

To learn more, check out: Variants - What & How to use?

Configurable product (Business pro) - 3D Configurator with many size/material options

To learn more, check out: Configurator - What & How to use?

1. Uploading 3D assets

Sayduck Platform requires you to have your own 3D assets.

Supported upload files:

OBJ
glTF
GLB

To learn more, check out: 3D Assets - How to upload?

Can I use the Platform without any 3D assets?

Each customer will have a Tutorial product with pre-existing 3D assets. This product can be used to try out our features.

2. Editing your 3D scene

Once you have uploaded your 3D model, it will be added to your 3D scene and displayed in the 3D viewer. After this, you can choose to make changes to it.

To learn more, check out: 3D Scene - What & How to use?



If you are already familiar with this and are looking for something more, check out this 3D Configurator building video.

3. Publish & Embed

When you are happy with your product, click the Publish button.



After your publishing has been processed, you will see your Embed 3D Viewer options.

To learn more, check out: Embed your products

Updated on: 24/05/2023